Frequently Asked Questions

Q. What time do ticketing gates open?
A. You can swap your ticket for a wristband from 10am


Q. What time do stage gates open

A. Entry into stage areas from 1pm


Q. Do names on tickets need to match ID?
A.
No your ID does not need to match the name on the ticket, however we do recommend it for your security. Do not share your ticket details with anyone.

  • If you want to transfer your ticket or re-sell your ticket, click here

  • ID is required if you would like an 18+ wristband

Photo Identification is the only accepted form of ID for 18+ wristbands. Here are the accepted forms of photo Identification: 

  1. NZ Drivers license (current)

  2. Passport (current)

  3. Kiwi Access card


Q. How do I re-sell my ticket?
A.
Ticket resale will be open once Jim Beam Homegrown 2024 is sold out. Reselling your ticket is easy through The TicketFairy click here for more information. It is important to re-sell and buy tickets through The TicketFairy ONLY, as the ticket gets re-issued in the new owner’s name to prevent scamming and fraud.


Q. Do I need an ‘Under 18’ Ticket?
A.
Jim Beam Homegrown is an R16 event. If you are Under 18 years old, you must have an under 18 ticket to enter the festival. You cannot enter the festival on an over 18 ticket.

  • If you are under 16 years old you can attend on an Under 18 ticket but you must attend and stay with a legal parent or guardian for the entire day. Your parent or guardian will need to purchase an 18+ ticket. Children under 5 years old are free but please keep in mind that this is a music festival environment.

  • Please note, you will be required to enter a few extra details at the checkout when buying your ticket. You will be required to supply a contact for your legal parent or guardian and agree to some specific terms around personal responsibility.


Q. Is the event wheelchair friendly? 
A.
There is wheelchair access at every stage and disabled toilets in every area. Part of our focus is to make the site as accessible as possible. If you have had an experience with us in the past where you have struggled to access parts of the festival, please let us know by emailing info@homegrown.net.nz so we can endeavor to fix it. 


Q. When are tickets on sale?
A. General Admission tickets are on sale when the line up is released in September. Move quickly, Jim Beam Homegrown always sells out!


View Jim Beam Homegrown 2023 Ticket Terms & Conditions here

Q. Can I smoke on the Waterfront?
A.
Technically, Waitangi Park and the waterfront is smoke free. Please dispose of your butts thoughtfully.


Q. What can I bring into the festival?

A. Photo ID & Ticket, Appropriate clothing and footwear (rain or shine, Welly weather can be unpredictable), Reusable water bottle (must be empty on arrival. Water stations are available onsite), food and snacks that can fit into your backpack, A great attitude. Homegrown is always a warm atmosphere. Keep the vibes great and take care of your mates.


Q. What can’t I bring into the festival?

A. Dangerous Goods including anything that could be used as a weapon (including umbrellas and foldable chairs), Alcohol. Please note that the waterfront is an alcohol free zone. There are Bars located at each stage but drinks can not be taken out of the stage areas, Drones. The Waterfront is closed to all public drones. (Breaches are handled by the CAA), Illegal Drugs or substances.


ZERO TOLERANCE

Intoxicated People – Intoxicated people from Drugs or Alcohol will be refused entry to the event. If you are over 18, you can purchase alcohol at one of our Bars. Please drink responsibly and go the distance.

Fake Wrist Bands - Anyone found with a fake or copied wrist band will be handed over to the police. Homegrown will treat all offences as fraud and may prosecute accordingly.

Fence Jumping- Anyone caught trying to bypass our security fencing and access the event without a legitimate wristband will be intercepted and handed over to the police. These offences may be treated as trespassing, or a serious security threat and you may be prosecuted accordingly

Sexual Harassment or Discrimination - In order to create a safe and inclusive festival culture we will not tolerate any form of sexual harassment be it verbal or physical, nor any discriminatory act including homophobia, racism, transphobia, ableism, xenophobia, or sexism. Anyone found to be in violation of this is subject to immediate removal from the festival site. The offender’s Festival Wristband may be revoked, and no refund will be issued.