FREQUENTLY ASKED QUESTIONS
Does the name on the ticket have to be my name? No the name on the ticket doesn’t matter - just bring your ID for 18+
I accidentally bought an Under 18 ticket (or vice/verser) - does this matter? No, the type of ticket does NOT matter, just bring you ID if 18+ and register on our website if you are under.
When do gates open for the Homegrown Pre Party? (Friday night - 5.30pm - 10.30pm)
Please note: You need an additional ticket to attend the Pre-Party (or buy a combo ticket to save $10) To buy tickets, see the schedule and more Pre-Party info CLICK HERE
When do gates open for the main event? (Saturday 23rd, March)
Gates open at 12:30pm. Jim Beam Homegrown runs from 1.00pm - 11.00pm.
Important: If the event needs to be postponed until Sunday March 24th due to weather, it will be announced on our Facebook page by 9:00am on Saturday, March 23rd 2019.
Where do I get my Wristband?
You can swap your tickets for a wristband from 11:30am. The Ticketing tent will close at 10:00pm
You will need to swap your ticket for a wristband that will get you in and out of the different stages during the day. These wristbands will be available from 1 location only this time.
Odlins Plaza between Te Papa and the Macs Brew Bar - off Taranaki Street
*You will be REFUSED ENTRY if you are INTOXICATED from alcohol or drugs (last the distance!).
Can I have my tickets on my phone?
Yes you can have the tickets on your phone. Save the trees people!
What ID Is Accepted?
Photo ID - the ONLY acceptable options for 18+ wristbands are:
Current NZ Drivers Licence
Current Passport (expired not accepted)
If you don't have one of these forms of photo ID you will be given an under 18 wristband, no exceptions, it's the law, sorry!
ID - For Under 18s (you need to register on our Under 18’s page - click here)
Birth Certificate (a copy is ok)
New Zealand passport or Overseas passport (current ones only)
New Zealand driver's license
EFTPOS / Cash
The majority of stalls will have EFTPOS facilities but it wouldn’t hurt to bring some cash
There are two ATM's on site - one at the front of the TSB Bank Arena and one in the Dub & Roots stage entrance area
What can we bring?
You can bring into the event an unopened bottle of water (no glass) & reasonable amounts of food.
Check the back of your ticket for restricted items such as video cameras (small cameras are fine), alcohol & umbrella's - we have no provision to check them sorry. NOTHING ILLEGAL!!
Is the site Wheelchair friendly? Yes there is wheelchair access at every stage and disabled toilets in every area too.
Can I smoke?
Technically Waitangi Park (Dub n Roots) is Smoke free. Please dispose of your butts thoughtfully.
Where is Lost Property?
Lost Property can be handed into and picked up from the Info Tents or Site Office (water side of Te Papa)
Where are evacuation Instructions?
Safety, St Johns, evacuations.. click HERE
Where should I buy my tickets?
Jim Beam Homegrown strongly advises only purchasing tickets from our official ticket reseller- Tixel. Buying tickets off Facebook and other platforms makes you susceptible to scams and is strongly discouraged.